MDS Reception · Capture & Answer

Never miss a call.
Never miss a job.

Your always on AI receptionist answers every call, chat and message, day or night. It qualifies the lead, books the job, and texts you the details, while you are on the tools.

Answers 24/7 · Books straight into your calendar · No missed jobs
Example call7:42 PM · after hours
CallerHi, do you do emergency hot water repairs tonight?
MDS ReceptionHi, I'm the digital assistant here to help. We sure do, I can have a plumber out to you tonight. What is the best name, number and address?
Caller12 Banksia St. It's Dave, 0412 ...
MDS ReceptionThanks Dave. You are booked for 8:30 PM tonight. I have texted you a confirmation. Anything else I can sort?
Job bookedDetails texted to youYou never touched the phone

A missed call is often a missed job. The caller rings the next name on the list, and you never find out they tried.

How it works

Set up once. Never miss again.

Your number stays the same. No new apps to learn. It just answers the calls you would otherwise miss.

01

Someone reaches out

A call, a website chat, a WhatsApp or a Facebook message comes in, any hour of the day.

02

The AI handles it

It answers in seconds, sounds natural, asks the right questions, qualifies the lead and books the job.

03

You get the win

The booking lands in your calendar and the details hit your phone. You stay on the tools, the job is yours.

What's included

One receptionist. Every channel.

AI Receptionist

Introduces itself as your digital assistant, answers in a natural voice, qualifies the caller, and never puts anyone on hold or to voicemail.

AI Booking

Checks your availability and books the job straight into your calendar, then confirms it by text.

Website & social chat

The same assistant handles your website chat, WhatsApp, Facebook and Instagram, so no message ever sits unread.

See it in action

What happens after hours.

An example of the flow. The caller gets an instant answer and a booking while the owner is asleep.

Example: missed call10:18 PM
CallerNeed a quote for a full repaint, 3 bedroom place. You open tomorrow?
MDS ReceptionHi, I'm the digital assistant here to help. Absolutely, I can lock in a free quote for tomorrow. Morning or afternoon better for you?
CallerMorning, around 9.
MDS ReceptionDone, 9 AM tomorrow. I have your number and address and sent a confirmation. See you then.
Quote booked overnightLead capturedZero effort from you

Want to hear it live? Book a quick call.

Who it's for

Built for businesses that live on the phone.

If a missed call is a missed job, MDS Reception pays for itself fast.

Trades & Construction Plumbing & Electrical Home Services Automotive & Mechanical Real Estate Cleaning & Pest Control Beauty & Salons Removalists

Dedicated pages for each industry are on the way.

Pricing

Simple plans. No lock in.

Straightforward monthly pricing, no setup maze and no lock in contracts.
Scaled to your call volume, so you only pay for the capacity you need.
One missed job a month usually covers it, the rest is upside.
Book a 10 minute call for pricing →
FAQ

Good questions.

Does it sound like a robot?

No. It introduces itself as your digital assistant, then speaks so naturally the conversation just flows. Upfront and honest, with a warm, fast answer every time.

What happens to calls it can't handle?

Anything outside its scope is captured with full details and passed straight to you, or transferred to a human if you want. Nothing is ever lost.

Will it work with my current number and tools?

Yes. It plugs into your existing phone number, website, WhatsApp and calendar. No new apps for you or your customers to learn.

How long does setup take?

Most businesses are live within a few days. We tailor the script to how you talk and what you sell, then it just runs.

Is my customer data safe?

Yes. Details are handled securely and only used to take the booking and pass it to you. We never sell or share your data.

Get started

Stop losing jobs to a missed call.

Tell us a little about your business and we will show you exactly how MDS Reception works for you. No pressure.

Simple, honest pricing. A flat monthly fee plus a one off setup, scaled to your call volume. No lock in contracts. Tell us about your business and we'll send a quote, usually same day.